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![]() General & Medical believe that excellent customer service is being able to offer the personal touch in a world of call centres. During your policy you will have a named person that will deal with all aspects of your cover. It may sound too good to be true; but that’s General & Medical – people first… always. We have people who return phone calls and acknowledge e-mails within one working day and written correspondence within two working days of receipt. We also try to make our claims process as streamlined as possible by giving you the opportunity to decide at the start of your policy how you will go about making a claim. You can choose from the traditional postal method or by telephone. And rest assured that during your time with us you can have the peace of mind of a named person on the phone to talk to In the end we continuously try to make our customer service even better because – you matter. To continue and get a no-obligation quote click here. or to request a brochure click here. ![]() |
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