The health and wellbeing of your child is important to us. That's why we are pleased to include free 24 hour Health and Wellbeing Support with all of our Private Health Insurance policies, to offer additional benefits to your child, all for no extra cost. We want to make sure you have access to support whenever your child may need it.
Health & Wellbeing ‘Online’
Our online Health & Wellbeing site gives you the resources and inspiration to make simple changes to develop a healthier, more balanced and productive lifestyle. The site provides:
- Active life programmes designed to give guidance towards health goals
- Health & Wellbeing programmes with up to date, clinically validated support information
- Active sport programmes for those with specific sports or training goals
- Active care programmes designed to prevent illness or manage existing conditions
There is also help with a wide range of issues such as medical information, diet and nutrition, help to stop smoking and even guidance on travelling overseas.
This service is available 24 hours a day, 7 days a week and gives access to confidential telephone counselling and support. You and your child can speak with counsellors, scheduling convenient appointments for each session.
The specialist teams of experienced, qualified and trained counsellors are able to provide support and assistance on a wide range of issues including family and relationship difficulties, anxiety, stress, emotional problems, seperation anxiety, bullying and puberty. Your child can use this service from the age of 16; until they reach this age, a parent or guardian can ring for advice on their behalf.
Health & Wellbeing Advice
The Health & Wellbeing advice service gives access to a team of doctors, nurses and specialists who are on hand to provide confidential and easy to understand help and guidance. They can discuss health and lifestyle issues, medical symptoms and worries with a sympathetic professional across a wide range of subjects. This service provides general guidance and information only and is not intended to detract from or substitute normal primary healthcare. This is not an emergency service and will not provide a diagnosis or prescribe treatment.