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General & Medical Healthcare Reviews
Read some of the reviews that our customers have shared about the service they have received.
“The care and attention he extended to me is commendable and much appreciated.”
“Very helpful in answering my questions and grateful for his support.”
“Friendly, to the point and responded immediately. Thank you very much.”
“Very friendly and helpful, and quick response times.”
“Everything was very clearly and concisely explained. Thank you for your help.”
“Very helpful and professional service, thank you.”
“A very efficient and swift management of my queries.”
“Very helpful and explained the features in a clear and understandable manner.”
“Was very helpful and responded to my query promptly and efficiently.”
“Extremely helpful and responsive.”
“Explained everything to me clearly. Extremely helpful.”
“Great customer service and gave me confidence in General and Medical.”
“Polite and easy to deal with. Responds quickly. Can't ask for more.”
“Very professional yet friendly manner. A pleasure to deal with.”
“Very happy with the service. It was clear and helpful.”
“Very helpful and positive with responses to questions I asked.”
“Very helpful and extremely pleasant manner.”
“Very professional, answers questions promptly.”
“Always polite respectful and helpful.”
“Friendly and professional. Knew his onions!!”
“Very helpful clear and thorough.”
“Very polite and helpful in all enquiries.”
“Went the extra mile, understood the urgency of my situation, first class.”
“Very helpful, informative and responds fast to follow-up questions.”
“Extremely courteous, eloquent and helpful.”
“Very prompt and courteous service.”
“Knowledgeable, professional and helpful - many thanks.”
“Very helpful and supportive. Offered email address to progress claim.”
“Clear, unhurried, pleasantly responsive; couldn't be better.”
“Excellent service. Very timely and informative responses.”
“Very good to speak to someone who made it very clear on what we were asking.”
“Very informative, answering questions in full.”
“Thanks for your patience and for answering all our questions.”
“Very professional and efficient”
“Quick and helpful response, better than many companies”
“Very helpful informative and a pleasure to deal with”
“Nice chap - Came across as friendly, knowledgeable and trustworthy.”
“Problem was sorted immediately”
“Great customer service and exceedingly helpful”
“excellent service - quick and efficient.”
“Awesome. To the point and fully answered.”
“Very helpful, answered questions fully.”
“Very professional & courteous service”
“Great help. Answered all my question with satisfactory replies.”
“Very helpful and personable without giving a 'hard sell'.”
“Thank you for great customer service and calling back regarding my quote.”
“Thank you for prompt service.”
“Very polite and helpful. And explained everything very clearly.”
“Very helpful and provided information that I requested.”
“Fast and confident and very helpful.”
“Very efficient and gave all the information I needed.”
“Very helpful and with clear answers to all my queries.”
“Very helpful and knowledgeable.”
“Very clear and helpful information was provided when asking for a quote.”
“Came back to me straight away great service. Many Thanks.”
“Polite, personable and helpful.”
“Very pleasant and caring telephone manor.”
“Always helpful and reassuring.”
“Always replies quickly to any queries we might have.”
“Very friendly and always willing to help on a number of occasions.”
“Good information provided.”
“Quick and made it easy to understand.”
“A very professional and personal service.”
“He really went above and beyond, chasing approval for surgery against a tight pre-Christmas deadline.”
“He has been patient, understanding and friendly in helping me choose the right plan. Thank you.”
“Very helpful in answering my queries and this helped me to find the appropriate policy for myself.”
“I must say, everyone who I have spoken to at General and Medical have been extremely helpful and caring.”
“Thanks for giving me a call and providing the answers to my questions and sealing the deal.”
“Exceedingly helpful, especially in pointing out the services that I usually use.”
“He was very sympathetic and provided me with all the information I needed to request permission for treatment.”
“Very easy to talk to, he also cleared a lot of confusing things that I hadn't understood before. Well done.”
“Very good. Offered assistance and explained detail in a clear manner. Didn't waffle. Knew his product.”
“Very efficient clear and helpful. provided exactly the information I needed immediately.”
“The service could not have been better so this is reflected in my rating. Many thanks.”
“Told me exactly what I wanted to know, direct clear answers. Very helpful, thank you.”
“Very helpful, answering all questions asked. Returning our calls when requested.”
“Very knowledgable, very polite and was able to answer our questions. Overall very impressive.”
“Clearly explained the differences in some of the policy options. Professional and courteous.”
“Very warm and professional, not to mention efficient in dealing with my needs! Thank you very much!!”
“Dealt rapidly and courteously with setting up the claim process for me when time was of the essence.”
“Was helpful, clarified any points we raised in order for us to be able to make a decision.”
“He was very helpful and arranged for me to get the policy that suited me for the best price.”
“Really well informed wasn't pushy but knew his products would recommend to friends and family for sure!”
“Took time to clarify the medical records notes for me. Very aprroachable manner. Thank you.”
“Very helpful staff whom provided me with helpful advice to help me decide on my policy.”
“Excellent service with a very fast turnaround and easy to understand responses. Thank you.”
“Excellent service, extremely helpful and answered all the question I had. His help was very much appreciated.”
“He was a very professional person that explains everything in a clear way. Also someone that gives you that confidence to trust!”
“I have been speaking to the same person from the initial enquiry and he has been most helpful and informative from the onset.”
“Not only was my query dealt with fully, promptly and to my satisfaction, but I now remain a satisfied client of G and M.”
“Excellent, efficient, friendly service addressing my need as opposed to being pushy and a need to sell. A refreshing change.”
“I really appreciate the update of my application via email as it help speed up my referral.”
“Everyone is always very helpful and professional and provides excellent service. Thank you!”
“I was connected very quickly with the person I needed to speak with and my queries were answered clearly and concisely in an excellent service very impressed.”
“I was impressed by how prompt he was in dealing with my enquiry, the courteous tone of his correspondence and the result which he obtained.”
“He has answered all my questions in a most professional, helpful and understanding way. He has made the whole process easier by the way he addressed all my concerns.”
“He was very professional and listened to the questions I put to him. He was able to answer them to my complete satisfaction, as a result of which I will renew my policy.”
“It was a pleasure dealing with him. He followed up on the day I'd done the online quotes, to check if I had any questions and was really helpful.”
“Very helpful and efficient and tried to accommodate me as best he could. Based on this service I would recommend General and Medical.”
“Positive attitude gave me confidence that my enquiry regarding a possible claim would be dealt with as soon as possible. Good communication skills.”
“A pleasure to deal with, polite courteous and obviously knowledgeable. Took me through the process efficiently with clear and concise guidance. Will recommend this service.”
“I would like to commend and thank the renewal executive I spoke to for the most excellent service he extended to me in relation to my renewal documents. He is indeed a credit to to your Company.”
“The factual and informative style helped me to choose the right policy for me. It was so refreshing. No attempt at up-selling, no pressure to choose something I don't need. You have kept a loyal customer as a result. Well done!”
“Exceptional due to the speed of response, clarity of process, excellent understanding and communication of what was needed. A very professional and helpful manner, listened to my questions and concerns and keen to make sure i fully understood what was going to happen. A big thank you.”
“Helpful advice, clear simple explanations, good understanding of client requirements, solid product knowledge and awareness of NHS services/costs, and definitely no hard selling.”
“He has a professional and personable approach to dealing with customers. He appears very knowledgeable about G and M products. Following our conversation over the telephone, he promptly emailed quotations and I was able to make a decision regarding changes to my cover easily. Thank you for a great service, much appreciated.”
“Received excellent service from your salesperson who took time to explain the various policies to me yesterday. I then had a further query today which he again willingly helped me with, using a practical example to fully explain a possible scenario to reinforce the way the cover worked. Between the two he was on the phone to me for quite some time but at no stage did he appear frustrated and at the end he still enquired if there were any other aspects I would like clarification on. Overall a highly professional encounter and a credit to your organisation.”
Have your say and leave us a review today!
General & Medical Healthcare welcome your feedback. You can leave your comments on Trustpilot or send us an email to: feedback@generalandmedical.com