From time to time we may update this policy. Any changes will be reflected on this page.
Collecting Personal Information
We collect information about you when you use any of the services provided by General and Medical.
If you give us information about another person, in doing so you confirm that they have given you permission to provide it to us to be able to process their personal data and also that you have told them who we are and what we will use their data for, as set out in this notice.
Access to your Personal Data
You have the right to request a copy of any information General and Medical hold about you. If you request a copy of the information we will charge a small administration fee for this service. To request this information please write to:
Data Protection Officer,
General and Medical,
General and Medical House,
Please enclose a cheque made payable to General and Medical for £10.00 to cover the administration costs.
Use of Personal Data
Any data collected about you and that of others named on the policy will be held in accordance with the Data Protection act 1998. We will use that data to provide services to you.
From time to time we may contact you to keep you informed about products and services which may be of interest to you, where you have consented to be contacted for such purposes.
If you no longer agree to be contacted for marketing purposes, please call us on 0800 970 9442 and inform us that you wish to 'Opt Out'.
Passing on Information
Your information may be shared with third parties in the administration of your cover. Where this occurs we endeavor to safeguard this information to ensure your privacy is protected.
We may share your information with credit reference, fraud prevention or law enforcement agencies, regulators in order to detect, prevent financial crime and comply with our legal and regulatory obligations.
Dealing with Other People
If you would like someone else to deal with your policy on your behalf, such as spouse or partner, please let us know. In some exceptional cases we may also deal with other people who call on your behalf, with your consent.
We will only keep your personal information for as long as is necessary and in accordance with UK law.
If you make a phone call to a General and Medical office the call may be recorded to help protect your and our interests. This ensures we keep an accurate record of the conversation.
We value your feedback on our services and our website. This is very useful to us, helping us to continually improve our service.
Please email us any comments you have.