Whilst our Customer Service Team are extra busy right now, it might be easier to find what you need here online. Existing customers can use their own secure portal to view information relating to ongoing claims. Thank you
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Telephone Or Online GP Advice
Available on selected policies is the 24-Hour GP Advice Line. Stay in the comfort of your own home whilst getting the advice you need for your medical concerns. You can speak to one of our doctors or arrange an online video consultation using your smartphone or PC at a time that suits you from a pool of GMC registered doctors who are on standby and ready to take your call.
The service provides advice, reassurance, diagnosis, second opinions, advice on chronic disease management. Our doctors can also send prescriptions* to you or your local pharmacy and provide fit notes for when you are not well enough to work as well as providing advice relating to general questions about medication, travel and lifestyle.
- Unlimited access to the GP telephone advice service.
- Arrange convenient online video consultations.
- Receive medical advice regarding your concerns from qualified and practising GPs.
All advice is specific to your needs taking into account your own personal medical history.
* Charges may apply