Whilst our Customer Service Team are extra busy right now, it might be easier to find what you need here online. Existing customers can use their own secure portal to view information relating to ongoing claims. Thank you
We are also the preferred provider for the Association of Surgeons of Great Britain and Ireland.
We have a wide variety of experience from a first-class claims service to providing flexibility in our range of health insurance covers, allowing us to provide you with a policy suitable to your needs.
Our Claims Process
At General and Medical, we always have your best interests at heart, that’s why our claims process is as simple as can be, for your convenience. Making a claim is as easy as 1-2-3, all you need to do is visit your GP, get a referral letter then once you’ve received your treatment, just leave the bill to us!
Watch the following video to find out just how easy it is to make a claim!
We want to ensure that you choose a policy that suits your needs and budget, which is why we give you the option to:
Not only that but you can also choose whether you’d like to disclose your medical history and add cover for any pre-existing conditions.
A Dedicated Service
We want to make everyone feel special and that’s why we give a personal level of service to all of our clients. We don’t operate a call centre or a queuing system, instead, you’ll be assigned a named Health and Care Support Specialist, who is fully trained in medical terminology.
At General & Medical, we have one of the largest selections of hospitals and medical facilities compared to many other UK health insurance providers. You’ll have access to over 1,000 of the best private hospitals and medical facilities throughout the UK, depending on which level of cover you choose.
Our Participating Hospitals include the majority of the leading national private hospital groups and the NHS private patient units, allowing you to access the most modern facilities available in the UK. Take a look at our hospital choices for more information regarding our First Choice, Freedom and Premium hospitals.