Skip to the content

We are also the preferred provider for the Association of Surgeons of Great Britain and Ireland.

We have a wide variety of experience from a first-class claims service to providing flexibility in our range of health insurance covers, allowing us to provide you with a policy suitable to your needs.

Our Health Insurance Claims Process

At General and Medical, we always have your best interests at heart, that’s why our claims process is as simple as can be, for your convenience. Making a claim is as easy as 1-2-3, all you need to do is visit your GP, get a referral letter then once you’ve received your treatment, just leave the bill to us!

Watch the following video to find out just how easy it is to make a claim!


We want to ensure that you choose a policy that suits your needs and budget, which is why we give you the option to:

Select which hospitals you have access to

Choose from a range of excess levels

Add optional upgrades if required

Not only that but you can also choose whether you’d like to disclose your medical history and add cover for any pre-existing conditions.

A Dedicated Service

We want to make everyone feel special and that’s why we give a personal level of service to all of our clients. We don’t operate a call centre or a queuing system, instead, you’ll be assigned a named Health and Care Support Specialist, who is fully trained in medical terminology.

Quality Care

At General & Medical, we have one of the largest selections of hospitals and medical facilities compared to many other UK health insurance providers. You’ll have access to over 1,000 of the best private hospitals and medical facilities throughout the UK, depending on which level of cover you choose.

Our Participating Hospitals include the majority of the leading national private hospital groups and the NHS private patient units, allowing you to access the most modern facilities available in the UK. Take a look at our hospital choices for more information regarding our First Choice, Freedom and Premium hospitals.

Customer Reviews

We’re proud of our 5 Star service.

Read Reviews

Pre-existing Conditions

We offer Private Health Insurance that can cover some pre-existing conditions.

View Conditions

What's next?

Our Private Health Insurance has been designed to suit all needs and budgets, take a look to see what covers we have available. You can also enhance your private healthcare cover to include certain pre-existing conditions, include in-patient mental health treatment and more.

Get a quote Find out more

Contact us

To find out more about how we can help you then give us a call and a member of our friendly team will be on hand to help out.

Request a callback