ID and Password

What if I forgot my password and/or ID?

We can provide you with a new password. Just click on the relevant link on the web page, and provide us with the details requested.

We will then forward a new password to the email address we hold on our records. If you have changed email address, or the email address is invalid, we would ask you to telephone 0800 970 9442 to speak to your Client Relations Co-ordinator or the Broker/Sales Manager to arrange for a new password to be sent.

Similarly, if you have forgotten your reference/registration, or ID/PIN number, please contact us on the above number.